Frequently Asked Questions (FAQ) – HindustanBazar.in
Welcome to HindustanBazar.in’s FAQ page! Here, we answer the most common questions about shopping, orders, payments, shipping, and more. If you can’t find what you’re looking for, feel free to contact us.
1. General Questions
Q1: What is HindustanBazar.in?
HindustanBazar.in is an Indian e-commerce platform offering a wide range of products, including fashion, electronics, home essentials, beauty products, and groceries.
Q2: Do I need to create an account to shop?
No, you can place an order as a guest. However, creating an account allows you to track your orders, save addresses, and receive exclusive offers.
2. Orders & Payments
Q3: How do I place an order?
- Browse products and add them to your cart.
- Click on "Checkout" and enter your details.
- Choose a payment method and confirm your order.
- You’ll receive an order confirmation email/SMS.
Q4: What payment methods are accepted?
We accept:
✅ Debit/Credit Cards (Visa, MasterCard, RuPay)
✅ UPI & Net Banking
✅ Wallets & QR Code Payments
✅ Cash on Delivery (Available in select locations)
Q5: Can I cancel or modify my order?
You can cancel or modify your order before it is shipped by contacting customer support. Once shipped, the order cannot be changed.
3. Shipping & Delivery
Q6: How long does delivery take?
Estimated delivery times:
Q7: How do I track my order?
Once your order is shipped, we will send a tracking link via email/SMS. You can also check the "Track My Order" section on our website.
Q8: What happens if I am not available at the time of delivery?
The delivery partner will attempt two deliveries. If unsuccessful, the order may be returned to us. You can also coordinate with the courier for rescheduling.
4. Returns & Refunds
Q9: What is your return policy?
We offer a 7-day return policy for eligible items. The product must be:
- Unused and in original packaging
- Returned with all accessories and tags
Certain items like perishable goods, personal hygiene products, and customized items are non-returnable.
Q10: How do I request a refund?
- Contact hindustanbazarkdi@gmail.com within 7 days of delivery.
- Provide your order details and reason for return.
- If approved, we will process a refund within 5-7 business days.
Q11: Will I be charged for returns?
If the return is due to a damaged, defective, or incorrect product, the return is free of charge. Otherwise, a small return shipping fee may apply.
5. Customer Support & Policies
Q12: How can I contact customer support?
You can reach us via:
📧 Email: hindustanbazarkdi@gmail.com
📞 Phone: [+919678377275]
🕒 Support Hours: Monday – Saturday | 9:00 AM – 7:00 PM IST
Q13: Do you offer discounts or promotions?
Yes! Subscribe to our newsletter and follow us on social media to get updates on the latest discounts and offers.
Q14: Is my payment information secure?
Yes, all payments are secured with SSL encryption, and we do not store your payment details.
Still Have Questions?
If your question isn’t listed here, feel free to contact our support team. We’re happy to help!
🌐 Website: www.hindustanbazar.in
📧 Email: hindustanbazarkdi@gmail.com
📞 Phone: +919678377275
Happy Shopping at HindustanBazar.in!